And I’m back! It was an active and interesting two weeks to do my impromptu action research. In my last post, I was sharing research around formatives vs. summatives and questions to ask to get meaningful feedback on how to move forward. That got me wondering if maybe I was the obstacle getting in the way of a solution within my own environment at school. I decided to do a little action research on my own for two weeks and see what the data says. Here’s what I discovered.
My first task was to listen more for understanding – with compassion and without an agenda – and less listening to give people an answer. What I discovered was that when I just listened – really listened –I learned that most people just want to be heard and know that someone understands their point of view. When I listened without an agenda and without thinking about a solution, but just for my own understanding, we learned more about each other, strengthened our relationship, and clarified things for each other. Many times they actually answered their own questions, sorted their own feelings, or even solved their own problems without needing or wanting anything from me other than just being there to listen and support. I missed that previously so when I stopped talking, I learned a lot. My key take away – listening increases understanding and strengthens relationships.
My second task was to stop assuming my way was the only way or was THE right solution. What I discovered was that good compromises and solutions emerge when you speak last. I have to admit – this one was hard for me. I’ve been in such a mode of triaging and moving from situation to situation this year that it has felt like I don’t have time to wait for others to come up with a solution; it’s just faster if I do it myself. However, faster or more expedient isn’t always the best OR the only way to get things done. Sometimes, you have to slow down to go faster and more heads thinking through a problem definitely produce better results than one frazzled head trying to come up with everything on her own. And, when I got out of the way and let others take the lead on an idea, even if it doesn’t work out exactly the way we planned, we learned a lot from the effort and my input – when it came – was received more as one of the team’s and less as coming from a supervisor. We all felt more like we were in the work together, collaborating, rather than giving and receiving orders. My key take away – patience and sharing the lead is never a bad response.
My third task was to keep supporting our staff however I could. What I discovered was that being in the work with your team, side by side, means more than you realize. I know from my own past experience that those moments are the ones that end up defining you and binding you to others because of your shared experience. Relationships, trust, and commitment are woven together one moment and one experience at a time. I learned this at my grandmother’s side while we pulled weeds, cleaned dishes, folded towels, and she’d drill one of her favorite sayings into me – “Many hands make light work” – which was right up there with – “Do what you oughtta, not what you wanna.” I heard those so many times growing up that now she’s the voice in my head when I just want to flake out, procrastinate or just walk away. I can’t. Don’t get me wrong – I try! I’m just not successful going up against that voice. Those moments of shared work, shared focus, shared laughs, and sometimes shared sweat built up a strong bond between us over time. What I hadn’t realized is that works just about everywhere with everybody. Staff members have shared their appreciation for my support and sweat equity and I appreciate being able to help and be “in the trenches”, so to speak, with them. We’re building bonds through this shared experience and I hadn’t really noticed that until now. My key take away – commitment is built one moment and one experience at a time; it can’t be rushed or forced.
As I sat back and reflected on these results this past week, I realized it looks a lot like the recipe for a good marriage. Nice symmetry since last weekend was my husband’s and my 28th wedding anniversary. Hard to believe it’s been that long. I literally feel like a blinked and here we are. But those key words – listening, patience, and commitment – make up the foundation of our marriage. And like anything valuable, it was hard earned. We’ve tried, failed, and tried again to get those ideas right, and if we’re being honest, it’s the epitome of life-long learning. Just when we think we’ve gotten it mostly right for one season or reason of our lives, things change and we have to revise and grow with our new knowledge and circumstances.
Which brings me to my last thought: even if you’re on the right track, you’ll get run over if you just sit there. Life itself is a work in progress so you’re never “done” until it’s over. That being said, you have to keep checking in on yourself, your work, your commitments to see if things are still tracking or not. Take some data, do some reflecting – even if it reveals something unpleasant – and take some action.
So what do you want to check on? Pick a topic, do some action research, and see what you discover!